Sharemoney is federally and state regulated, and uses Extended Validation SSL security to protect your financial information.
We understand that you work hard for your money, which is why we work hard to keep it secure.
How does Sharemoney ensure my personal information is safe?
How does Sharemoney keep my personal information secure?
How are Sharemoney services regulated?
As a money transfer company, we are regulated directly by the federal government and certain U.S. state governments and agencies. It is our policy to comply with all applicable law with each transfer, and to obtain licenses or secure exemptions for each state in which we operate.
Does Sharemoney have a money-back guarantee?
Yes, we offer a 100% money-back guarantee. The rules governing refunds are outlined in our Sharemoney User Agreement. If we are unable to complete your transfer for any reason, we will provide a full refund of your transaction. Please allow 5-10 days for the refund to go through. If you have any additional questions or requests, you can contact us directly through phone or email.
How do I protect myself from online scams?
We recommend that all of our customers only transfer money to recipients they know personally. Unfortunately, many online scammers rely on money transfer companies to gain access to private data and steal money. Although Sharemoney has an entire team dedicated to detecting and preventing scams and fraudulent transactions, we suggest that you refrain from sending money to people you haven't met. Scammers may attempt to persuade you to send them money by promising higher future returns, but these deals are almost always false.
What do I do if I think my account has been compromised?
If you believe your username and password have been lost or stolen, you should contact Sharemoney immediately at firstname.lastname@example.org. You should also contact us right away if you have been the victim of fraud, are aware of anyone or any entity that is using our services illicitly, have received fake phishing emails claiming to be from Sharemoney, or have encountered any false Sharemoney websites asking for information.